Shipping & Returns

We are currently only able to ship to customers who reside in the United States. 

While we hope you will love our shoes, if you must return they must be made within 30 days of receiving product.

All merchandise must be returned in its original condition. Merchandise must not be used, worn, or washed. Bottoms must not be scuffed in anyway.  Shoes must be returned in the original shoebox with the dustbag included.

All refunds will be issued in the original form of payment. Please note that we do deduct $10 from your method of payment when a return or exchange is processed.

Unstoppable By Lauren Jae reserves the right to deny a refund if a product is returned in non–resalable condition.

To work with a customer service representative regarding your return, please visit the Contact Us page and submit a “Returns” inquiry. We will get back to you within a 24 hour period.